![]() A full replacement of your piece fulfills the Protection Plan's agreement. Any new product order(s) require a new protection plan. When a covered incident happens, Maximum Elite Protection Plan offers the assistance you need - delivered by furniture experts with unparalleled reputation for excellent customer serviceĬoverage extends for five (5) full years from the date we deliver your new furniture. Why do I need a Maximum Elite Protection Plan for my furniture? This will clarify which piece of furniture was damages, the extent of damage to your piece and when and where the incident occurred. To expedite and shorten the claim process, you will be asked to fill out a Service Request Form to the best of your ability. Contact Montage/Protection 1st by phone, online or by sending an e-mail within 30 days of noticing the incident. Have your furniture sales receipt and protection plan number ready when you call or contact Montage. For example, it does not cover normal wear and tear or damage caused by pets. Combination plans cover multiple category purchases - all on one plan. ![]() Protection Plans cover individual pieces of furniture or same-upholstery sets. Furniture Protection Plan gives you access to furniture experts who can help keep your furniture looking good longer. However, the plan does have some restrictions. Furniture Protection Plans Shop for Furniture Protection Plans. They are a bush league, horrible company, low morals and unethical company with. 9:50 am EDT Resolved Featured review I purchased a leather sofa and loveseat from Ashley Furniture in September 2010. During that time, they have handled over 4,000,000 calls from consumers with questions or problems regarding their home furnishings. In December 2018 a call was made to the protective plan purchased through Ashleys. I paid 599.99 for warranty leather (grease/oil) per contract. Montage has been a prominent service provider to the Furniture Protection Plan industry since 1983. The Ashley furniture protection plan offers coverage for accidental damage, which is great. I was told that if I purchased Montage (insurance) and did not use it in 5. And the answer, unfortunately, is it depends. To file a claim, contact Montage via the toll-free number on your protection plan document. Many people are wondering if the Ashley furniture protection plan is worth it. See what's covered ► How to file a claim: If we can't help with the problem or the item (style or fabric) is discontinued, we'll replace it at no additional cost to you. If a technician is needed, we will dispath a certified insured technicain to perform the work in your home. If the unexpected happens, call our service center's 800 number for expert help with any problem covered by your protection plan. Our supplier for materials is CHARLOTTE FABRICS.Don’t let a mishap ruin your investment! Whether your purchase is fabric, leather or vinyl upholstery, area rugs, wood or other solid surface furniture, a Protection 1st Plan will help protect it so you don't have to worry about it. The Underlined Links listed below are to our ContactsĪnd commercial accounts and are provided for your convenience.įurniture Matters is not responsible for the material contained within linked sites and suggests that you conduct further investigation prior to acting upon information on such sites for, among other things, accuracy, completeness, reliability, and currency of such information.
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